Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arri Abascal

Arri Abascal

November 14, 2025

5  out of  5
rating by Arri Abascal
"Brittany was very helpful! 10/10!"
We responded:
"Arri, Thank you for the 5-star review! We're glad Brittany could help and appreciate your kind feedback. Looking forward to assisting you again! -Daniel "
Profile photo of Priscilla Diaz

Priscilla Diaz

November 12, 2025

5  out of  5
rating by Priscilla Diaz
"Brittany has been so helpful in helping me navigate through my insurance processes. She is kind, helpful, patient and professional! Thank you Brittany!"
We responded:
"Priscilla, Thank you very much for taking the time to share your positive experience with Brittany. We’re delighted to hear that her kindness, patience, and professionalism made navigating your insurance processes easier and more comfortable. Brittany is a valued member of our team, and your feedback means a lot to her and to all of us. We’re committed to providing exceptional service, and your satisfaction is our top priority. Please feel free to reach out anytime if you have more questions or need further assistance. Thank you again for your thoughtful review! -Daniel"
Profile photo of OliviaGrace Ausbon

OliviaGrace Ausbon

November 12, 2025

5  out of  5
rating by OliviaGrace Ausbon
"Mark Lusk and Brittany Montoro have amazing customer service skills, are so very kind, and always take care of every concern and question that I have. They’ve made my first experience with insurance a smooth experience, and I’m so grateful to be working with them! I’ve only spoken to Daniel once but he was very nice and friendly and made sure I had everything I needed."
We responded:
"Olivia, Thank you so much for your feedback! We're glad to hear that Mark and Brittany provided you with such exceptional customer service and made your first insurance experience smooth and positive! -Daniel "
Profile photo of Andres Morfin

Andres Morfin

November 11, 2025

5  out of  5
rating by Andres Morfin
"Always helps me with everything I need"
We responded:
"Andres, Thanks so much for the 5 stars! Glad we could help. Looking forward to working with you again! -Daniel "
Profile photo of God Camacho

God Camacho

November 7, 2025

5  out of  5
rating by God Camacho
"Brittany from Daniel’s office has been very helpful in moving along my claim process. She’s doing a wonderful job!"
We responded:
"God, We're delighted to hear that Brittany has been so helpful in moving your claim process along. We’ll be sure to pass along your compliments to her. If you need any further assistance, please don’t hesitate to reach out! -Daniel "
Profile photo of Mike McKetta

Mike McKetta

November 7, 2025

5  out of  5
rating by Mike McKetta
"Great customer service - especially from Brittany Montoro."
We responded:
"Mike, Thank you for sharing your experience. We're glad Brittany delivered excellent customer service. We appreciate your feedback! -Daniel"
Profile photo of Amos Johnson

Amos Johnson

November 6, 2025

5  out of  5
rating by Amos Johnson
"Kamryn was Great she Gave me a Great quote and she brought it down from the previous ones"
We responded:
"Amos, Thank you for your wonderful feedback! We're glad Kamryn was able to provide you with a great quote and improve on the previous ones. We appreciate your support and look forward to working with you again! -Daniel "
Profile photo of Jackie Cleveland

Jackie Cleveland

November 4, 2025

5  out of  5
rating by Jackie Cleveland
"My guy is great never let's me down always there to help thanks Daniel"
We responded:
"Thanks a ton for the awesome 5-star review! We’re super happy to hear our agency has been there for you whenever you needed us. It means a lot to us that you took the time to share your experience. We’ll keep doing our best to have your back whenever you need help! -Daniel "
Profile photo of matthew williams

matthew williams

October 17, 2025

5  out of  5
rating by matthew williams
"I cannot explain how awesome this person is as State Farm agent. He saved me almost $500 bucks a month insurance on a multiple car premium. This was life changing the money I am now saving. I thought I was going to have to get a 2nd job for the holidays. This was truly a blessing."
We responded:
"Mathew, Thank you so much for sharing your experience with Christian! We’re truly honored to have been able to help you save nearly $500 a month—that kind of savings can make such a big difference, especially during the holidays. Knowing that Christian helped ease your financial burden means the world to us. Our team is committed to finding the best coverage options tailored to your needs, and your kind words motivate us to keep providing excellent service. Please remember, we’re always here to support you with any insurance needs or questions you may have in the future. Wishing you and your family a wonderful holiday season! -Daniel "
Profile photo of Michelle Mungle

Michelle Mungle

October 2, 2025

5  out of  5
rating by Michelle Mungle
"Daniel's office is the BEST! Always helpful and answering all my questions. Britney is extremely helpful and always responds quickly"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that our office has been the best experience for you. Britney and the entire team strive to provide prompt and helpful support, so it's great to know their efforts are making a difference. If you ever have more questions or need assistance, please don't hesitate to reach out. We truly appreciate your continued trust and support! -Daniel "
Profile photo of TCBKKB

TCBKKB

September 30, 2025

5  out of  5
rating by TCBKKB
"Brittany at State Farm is always so helpful and patient. She answers all my (many) questions with kindness and clarity, and truly goes above and beyond. I really appreciate her support and excellent service!"
We responded:
"Hi TCBKKB, Thank you so much for your kind words! We’re thrilled to hear that Brittany has been so helpful and patient with all your questions. She truly goes above and beyond to provide excellent service, and we’re glad her support has made a positive difference for you. We appreciate your trust in us and look forward to continuing to assist you! -Daniel "
Profile photo of Kirby Shelton

Kirby Shelton

September 19, 2025

5  out of  5
rating by Kirby Shelton
"Always very helpful and have offered me better rates, when other companies tried to take advantage of me."
We responded:
"Kirby, We truly appreciate you taking the time to share your experience. Providing fair rates and honest service is very important to us, and we’re happy that you felt supported and valued. Thank you for choosing us, and we look forward to continuing to serve you! -Daniel "
Profile photo of Pete Todaro

Pete Todaro

September 8, 2025

5  out of  5
rating by Pete Todaro
"Quick responses to all of our questions, needs, and concerns"
We responded:
"Pete, Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again soon! -Daniel"
Profile photo of Leticia Mar

Leticia Mar

August 23, 2025

5  out of  5
rating by Leticia Mar
"I have a very good experience with Kamryn Raney, she helped me with everything that I needed and she was kind,nice, and patient she said she was gonna call me at 1 time which she did and I was very pleased with her help.😊"
We responded:
"Leticia, Thank you so much for your wonderful feedback! We’re delighted to hear that Kamryn Raney provided you with kind, patient, and attentive support. It’s great to know she followed through on her promise and made your experience a positive one. We truly appreciate your kind words and look forward to assisting you again in the future! -Daniel "
Profile photo of Sun Ny

Sun Ny

August 21, 2025

5  out of  5
rating by Sun Ny
"Dealing with Daniel and Brittany making changes on my insurance fast & easy process. Both a pleasure to deal with, thank you guys.😉😊👍🏻"
We responded:
"Sun we’re so happy to hear that Brittany made everything smooth and enjoyable! Thanks for taking the time to share your experience — If you ever need anything else, just let us know! -Daniel"
Profile photo of James Richards

James Richards

August 19, 2025

5  out of  5
rating by James Richards
"We love working with Daniel and this Sate Farm location. Recently at Daniel’s office, we were helped by Brittany to adjust our auto policy. She is always professional, courteous, and timely. Their office has great customer service. We have been using State Farm now for over 10 years. Daniel’s locations is one of the best we have worked with!"
We responded:
"James, We truly appreciate your loyalty and thoughtful feedback! It’s wonderful to know that Brittany, and our entire team have made a positive impact on your experience with State Farm. Providing excellent customer service is our top priority, and we’re grateful for the opportunity to assist you. Thank you for being a valued client for over 10 years! -Daniel"
Profile photo of donik patel

donik patel

August 15, 2025

5  out of  5
rating by donik patel
"It is so co-operative and i am glad to work with them."
We responded:
"Donic, Thank you so much for your kind words! We're thrilled to hear that you found our team cooperative and that you’re glad to work with us. Your feedback means a lot and motivates us to continue providing excellent service. We look forward to continuing to provide great service! -Daniel"
Profile photo of nicole estrada

nicole estrada

August 13, 2025

5  out of  5
rating by nicole estrada
"I’ve had the pleasure of working with Brittany at State Farm for a while now, and I can’t recommend her enough. She has helped me on multiple occasions and is always easy to reach and easy to talk to. She’s relatable, kind, and—most importantly—patient and understanding. Brittany is thorough in her work, offering helpful suggestions while always respecting my decisions as a client. I’ve never once felt like I was bothersome when reaching out to her. She takes the time to explain anything I might be unsure about and is always willing to go the extra mile to make sure I feel confident in my choices. If you’re looking for someone who combines professionalism with genuine care, Brittany is the person to trust with your insurance needs."
We responded:
"Nicole, Thank you so much for sharing your wonderful experience with Brittany! We’re thrilled to hear how approachable, patient, and thorough she has been in assisting you. Providing personalized and respectful service is what we strive for, and it’s great to know Brittany consistently goes the extra mile to ensure you feel confident and supported. We truly appreciate your recommendation and look forward to continuing to meet your insurance needs with the same level of care! -Daniel "
Profile photo of Donella Griffin

Donella Griffin

August 13, 2025

5  out of  5
rating by Donella Griffin
"I’ve been with State Farm Insurance Company with Daniel Lottinger here in Texas for 14 years, and I couldn’t be happier with the service I’ve received. From the moment I signed up, their team (Michelle, Brittany, Cely), has been professional, friendly, and incredibly responsive. Any time I’ve had a question or needed help with a claim, they’ve handled it quickly and with genuine care. It’s rare to find a company that makes you feel valued as a customer, but they truly go above and beyond. I highly recommend them to anyone looking for reliable coverage for home, auto and life insurance. The team there at State Farm with Daniel Lottinger provides excellent customer care! Thank you for your amazing service!"
We responded:
"Donella, Thank you so much for your heartfelt feedback and for being a loyal client for 14 years! We’re delighted to hear that the team has consistently provided you with friendly, professional, and attentive service. It’s our priority to make every customer feel valued and supported, and your kind words truly mean a lot to us. We appreciate your trust and recommendation, and we look forward to continuing to serve your home, auto, and life insurance needs for many years to come! -Daniel "
Profile photo of Ololade Ogundele

Ololade Ogundele

August 12, 2025

5  out of  5
rating by Ololade Ogundele
"I’ve to make several changes over time to our policy and Daniel and Brittany have always been super responsive and made life easier. I simply let them know what I need and it gets done. So easy. I also shopped around before choosing State Farm and their rates were the best by far!"
We responded:
"Ololade, Thank you so much for your kind words! We're thrilled to hear that Brittany have been so helpful and responsive throughout your policy changes. Providing excellent service and competitive rates is very important to us, and it's great to know that we’ve made the process easy for you. If you ever need anything else or have questions, don’t hesitate to reach out! -Daniel "
Profile photo of sankar s

sankar s

August 11, 2025

5  out of  5
rating by sankar s
"Brittany in Denials office is amazing customer support professional who enables all possible ways to help customer Denials is great leader .. When I reached out to him he immediately acknowledged and engaged Brittany"
We responded:
"Sankar, Thank you so much for your kind words! We’re thrilled to hear that Brittany provided you with such excellent support. Our team is committed to ensuring every customer feels valued and supported, and it’s wonderful to know we hit the mark with you. We appreciate your feedback and look forward to continuing to assist you! -Daniel"
Profile photo of Marcos Cavazos

Marcos Cavazos

August 5, 2025

5  out of  5
rating by Marcos Cavazos
"Shot out to Daniel and Brittany, she was kind, and helpful. She was patient with me and was able to help me quickly. Daniel is also easy to work with and will go above and beyond to help get you the best coverage at the best rate. He's not afraid of doing a little extra work to ensure that your policy is solid and that you'll have peace of mind knowing how it works and what your coverage really is. Great job you guys."
We responded:
"Marcos, thank you for your incredible review! It makes me happy to hear that you are happy with our service! -Daniel "
Profile photo of Kimberly Harte

Kimberly Harte

August 5, 2025

5  out of  5
rating by Kimberly Harte
"Brittany always has a cheerful attitude and she goes above and beyond expectations to be helpful with questions and finding insurance policy answers."
We responded:
"Kimberly, thank you for your review on Brittany. We appreciate your feedback! -Daniel "
Profile photo of Ali Faisal

Ali Faisal

July 8, 2025

5  out of  5
rating by Ali Faisal
"Kamryn was very good explaining pros and cons of insurance policy. NO FORCED sale. Good to work with.."
We responded:
"Ali, thank you for the great feedback about Kamryn! She is a superstar for our agency and we are lucky to have her! -Daniel"
Profile photo of N Fonfara

N Fonfara

June 25, 2025

5  out of  5
rating by N Fonfara
"Santiago at the Daniel Lottinger State Farm Insurance at 21901 State Hwy in Houston TX was so easy to work with in obtaining both House and auto insurance. Santiago took the time to explain each term of the coverage and his recommendations for the amount to carry. In the end my house insurance was less than my previous carrier with better coverage now on my new plan. The auto insurance was about the same cost, but once again, I left with better coverage. If you are looking for someone who is easy to understand and quick to get back to you, then Santiago is worth a try. I would recommend his services."
We responded:
"N Fonfara, I am excited to hear about your customer service experience with Santiago! Also, glad to hear you came out with better coverage! -Daniel "